Bob Mascara - Black

Return & Refund Policy – ShineNGlow.pk At ShineNGlow.pk, your satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help. 🕒 Return Window: We offer a 7-day return policy from the date of delivery. To be eligible for a return, your item must be: Unused and in the same condition that you received it In its original packaging Accompanied by the original receipt or proof of purchase ❌ Non-Returnable Items: Used or opened makeup and skincare products (for hygiene reasons) Items on sale or purchased with a discount code (unless damaged or defective) 🚚 Return Process: Contact us within 7 days of receiving your order at shinenglowpk@gmail.com or WhatsApp us. Provide your order number, reason for return, and photos if the item is damaged or incorrect. Once approved, we’ll guide you through the return shipping process. 💰 Refunds: Once we receive and inspect the returned item, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days via your original payment method or as store credit (based on your preference). 📦 Return Shipping: Customers are responsible for the return shipping cost unless the item was received damaged or incorrect.